PIVOT SCREW UPDATE 3/22/12:
All new and current MFD ALLTIMES from the web store at www.runmfd.com now ship with the 2013 MFD ALLTIME switch pivot screw system. The new screw system features an interlocking screw/aluminum bearing connection that “click” locks in place when tighten. This system is also the catalyst for our 2013 Switch Plate ski to ski transfer system and will come standard on all 2013 ALLTIME models. Starting 3/26 we will also be offering the new switch screw system as an upgrade to your existing MFD ALLTIMES. The swap out is easy to perform by the user. You will only need a #3 posi-drive type screw driver.
PIVOT SCREW UPDATE 3/7/12:
Thank you for your support and positive comments regarding the MFD ALLTIME pivot screws. We are pleased to announce that we are now offering replacement screw kits through your local MFD dealer. Even if you haven’t experienced any of the pivot screws loosening on your MFD ALLTIME BINDING system, we intend to eliminate the issue and MFD is offering to swap your existing pivot screws for you at no charge. Visit our dealer page on www.runmfd.com to find and contact your closest local dealer — No matter if you purchased the bindings there or not. If you don’t have a local dealer nearby, unable to make it in or the dealer for some reason can’t assist you, please contact us at info@runmfd.com and we will send you a new screw kit to swap out the new pivot screws with RED Loctite to use on install. *On another note if you are looking for a backup pivot screw now — M5 x 16mm Flathead machine screws and Loctite can also be found at most good (small) hardware stores (stainless steel w/ 3mm allen drive preferred).
Again, this is a very manageable issue as the MFD ALLTIME is designed to be serviceable and replaceable. Thank you for your continued support of MFD. We will always keep the dialog open. As with any new products there will be updates and improvements along the way. Here’s our way to address any of these and make sure you know all info and tools you need to use your gear to its fullest potential.
(Previous post below)
Front pivot screw loosening:
Due to a few observations we’ve received from skiers using the MFD ALLTIME this season. Note: some customers have experienced seeing one side ONLY of their pivot screws loosen while ski touring. Therefore, we have decided to list this notice to inform our customers. Further, added security can be known in that if this does happen the opposite side screw will still adequately hold you in place to carefully downhill ski back out. We believe this is an isolated issue and a very small percentage of users will actually encounter the issue. Those who have noticed a screw loosening have been able to re-tighten using a 3mm allen wrench or get a replacement screw from MFD and fix the problem. Therefore, by educating our customers we hope to eliminate issues here forward.
“While this pivot screw issue has only been a few isolated instances, we want to make sure our customers are aware of any potential issues with their MFD ALLTIMES,” explains Jason Prigge, President of MFD. “The ALLTIME bindings system has been designed to be extremely serviceable and replaceable to maintain the longevity of the product. In order to do this we are introducing accepted techniques from other sports to keep our products performing at an optimal level at all times. At MFD, we stand behind our products and will always strive to maintain an open dialog with our customers and notify and make available any improvements or upgrades”.
Issue: One side pivot screw loosening during ski touring.
Bright side: This is a very manageable issue. If you notice one of the two front screws loosening upon checking or during ski touring, you can easily tighten the screw with a 3mm allen wrench. Again, this has been isolated to a few instances only. In our opinion, it is an unacceptable inconvenience to some of our customers. However, herein we will aim to address and fix any problems.
Preparation: Very similar to mountain biking preparedness, MFD recommends for (at least) your first few days out on the system, especially first few ski tours with your new ALLTIMES, you carry a 3mm allen wrench. Or the best scenario is to always carry a 3mm allen tool with you at all times. Again, similar to how you would when you go mountain biking
Fix: If you do experience the screw loosening, tighten the screw clockwise using the 3mm allen tool and hand torque tight. This will take care of the issue short term, but our intent is to eliminate the issue and maintenance there of. DO NOT attempt to tighten the screw otherwise if it does not appear loose since the screw is seated with an epoxy lock coating.
Action: If you encounter the issue, please contact MFD at info@runmfd.com and we will coordinate sending you replacement screws and a 3mm allen wrench at no charge. Further, we are in the process of developing a more permanent fix for users who experience the issue. Spare part kits will also soon be available via our website www.runmfd.com.
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